Authenticity II
Posted by: Ian Finch | 12 February 2007
With regard my blogs last week on differentiation and authenticity I thought I would showcase our web hosting partner Rackspace as a great example of being true to their values. Rackspace have a mission statement / strapline / vision - call it what you will, of: "Dedication. Obsession. Commitment - Fanatical Support. At Rackspace, it's a way of life".
I can say, hand on heart, in dealing with them from their initial pitch to us in 2003 to their ongoing support for our dedicated network no one we have dealt has ever broken this commitment. Of course, they are not perfect, no company is nor are the cheapest by any means but in this area they are faultless - they do what they say they're going to and we value this greatly.
Posted in: Technology Business
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