We are looking for an IT Support Graduate who is passionate about using technology to meet internal business and external client needs.
The successful candidate will work within an existing team to ensure the smooth running of all internal infrastructure and systems, but also offering hosting infrastructure and applications consultancy and implementation for clients.
Key responsibilities include:
Internal
- Working within the IT team to ensure maximum availability of computer systems throughout the company.
- Actively involved in the provision and maintenance of IT infrastructure services including applications, networks, IT security and telecommunications.
- Involved in the implementation of processes including the disaster recovery plan and IT security policy.
- Providing general IT support for all internal staff and contractors.
External
- To work with the Managed Services team to ensure business as usual activities of support, maintenance, and release management of client websites and online systems are conducted to set processes within agreed service levels and quality standards.
- To be part of a 24/7 support rota.
Essential skills / experience:
- Exposure to business applications such as Windows Server 2008, Active Directory, DNS, Exchange Server 2007/2010 and SQL Server 2005/2008.
- Exposure to hosting solutions using Microsoft technologies including IIS6/7.
- Degree level education.
Desirable skills / experience:
- Exposure to some of the following Microsoft technologies: SharePoint, System Centre, Data Protection Manager, ForeFront, Lync Server, Team Foundation Server, Dynamics CRM and Project Server.
- Exposure to web content management systems.
- Exposure to virtualisation using Microsoft Hyper-V or VMware.
Personal attributes:
- Well organised and capable of multi-tasking with great attention to detail.
- Creative approach to problem solving.
- Self-motivated taking personal ownership over all activities.
- Excellent communication and interpersonal skills.
- Polite, patient and approachable manner, willingness to listen and learn.
- Commitment to personal development and progression.
- Enjoys working with new technology and knowledge sharing.
- Willingness to travel to client sites on an ad-hoc basis for meetings.
Apply
To apply for any of the vacancies listed please send your CV and covering letter stating current salary to jobs@mandogroup.com or:
Human Resources Department
Mando Group
Liverpool Science Park
131 Mount Pleasant
Liverpool
L3 5TF