Vulnerability in the water sector
The Consumer Council for Water (CCWater) has released a new report - Water for All: Affordability and vulnerability in the water sector 2017/18. Here, we look at what progress the sector has made in supporting people in vulnerable circumstances.
How Monzo is improving the experience for vulnerable customers
We’re in no way affiliated with Monzo, but we love experiences that make people’s lives that little bit easier and we think this one deserves some recognition.
Sitecore Symposium 2018: Key takeaways for marketers
If you missed the announcements, from Sitecore Symposium 2018, here's our top picks.
3 ways AI can drive customer experience in Financial Services
AI has long been used in Financial Services for high frequency trading, credit assessment, and to prevent fraud. Here's how it could drive customer experience.
What if these 4 brands were to enter the water market?
What Amazon, Uber, Netflix and Apple do if they were to enter the water market?
Utility Week Live: Driving change throughout PR19 & RII0 with Artificial Intelligence
Watch our talk with Sitecore at UWL18 on: Driving change throughout PR19 & RII0 with Artificial Intelligence
Three trends utilities companies must nail in the next five years
As customer experience evolves, we look at three key areas on which utilities providers must focus over the next five years if they are to compete and thrive…
How utilities companies can rise to the challenge of digital transformation
Digital presents unprecedented opportunities for utilities companies to enhance their offering, streamline their operations, and engage more deeply with their customer base.
Round table lunch: Digital innovation in PR19
Join us for a 3 hour round table lunch in Birmingham on June 26th to discuss digital innovation in PR19.
