Posts about AI

AI in Content Creation: First Unlock, Not Final Answer

AI adoption in content looks very different depending on which business you talk to. Some have built genuine ...
May 22, 2026 8:52:55 AM
Andy Pimlett Andy Pimlett

Personalisation: How Opal closes the Gap Between Capability and Reality

Personas have a credibility problem. They get built in workshops, filed in brand documents, and rarely make ...
May 19, 2026 10:16:00 AM
Andy Pimlett Andy Pimlett

What UK Digital Leaders Should Be Acting On Now

We’re well into 2026 and I’m having the same conversation with a lot of digital leaders right now. The ...
May 14, 2026 9:58:07 AM
Andy Deakin Andy Deakin

10 things Optimizely just told its partners about AI

I've spent the better part of two decades helping organisations navigate business change and digital ...
Mar 19, 2026 1:13:08 PM
Ian Finch Ian Finch

AI in Utilities Customer Service: What Digital Leaders Need to Know

In February 2026, SSEN brought together regulators, technology partners and sector peers to examine how AI ...
Mar 19, 2026 11:07:22 AM
Pam McGee Pam McGee

Opal Unpacked: What Optimizely’s AI means for marketers 

It would be stating the obvious to say there's an ever-growing clamour around AI. But is the AI bubble ...
Mar 10, 2026 3:27:10 PM
Stephen Gillespie Stephen Gillespie

From Campaigns to Continuous: How Optimizely Opal empowers always-on optimisation

An evolution in campaign execution. There may be nostalgia, but there's no love lost for the traditional big ...
Feb 5, 2026 1:20:16 PM
Stephen Gillespie Stephen Gillespie

What makes Optimizely's Opal AI different?​

In a marketing world awash with tools and technologies, it can be difficult to tell which innovations ...
Oct 29, 2025 10:43:23 AM
Jon Williams Jon Williams

How to run an Opal trial that sets you up for Optimizely 12

Most teams wait for the big platform upgrade before they start experimenting with new capabilities. But Opal ...
Oct 21, 2025 1:46:19 PM
Ian Finch Ian Finch