Posts about Leadership

What is an OMVP - and why should it matter to organisations using Optimizely?

When organisations invest in a digital experience platform, the expectation is clear: better customer ...
Mar 19, 2026 11:59:24 AM
Pam McGee Pam McGee

The hidden cost of a digital operating model that doesn't work

Ask most digital leaders what's slowing their programme down, and they'll give you an honest answer. ...
Mar 16, 2026 2:24:39 PM
Jon Seal Jon Seal

Beyond the Legacy: Why UK Digital Leaders Are Finally Cutting Loose

For years, we’ve seen digital leaders battling the same invisible opponent: their legacy tech stack. It’s ...
Oct 31, 2025 10:28:58 AM
Andy Deakin Andy Deakin

The First 100 Days: A Leader’s Guide to Digital Quick Wins.

Stepped into your new leadership role? You’ve likely inherited legacy platforms, a loosely tethered mesh of ...
Sep 18, 2025 5:13:05 PM
Stephen Gillespie Stephen Gillespie

Do the next thing: A CMO’s guide to Opal decisioning

Senior marketers are craving simplicity. The marketing discipline has never had more tools, more data, and ...
Sep 16, 2025 9:57:07 AM
Stephen Gillespie Stephen Gillespie

Managing Risk in Digital Transformation: A Process-Oriented Approach

Transformation is risky - but not always in the ways you expect. We often associate risk in digital ...
Sep 2, 2025 1:38:53 PM
Ian Finch Ian Finch

The Role of Continuous Improvement in Sustaining Digital Transformation

Transformation Isn’t a Launch Date We’ve all seen it happen. A huge digital project gets the green ...
Aug 20, 2025 11:37:00 AM
Ian Finch Ian Finch

Redesigning Workflows for the Digital Age: Key Considerations

If You Digitise a Broken Process, You Still Have a Broken Process One of the most common mistakes I see in ...
Aug 4, 2025 2:51:16 PM
Ian Finch Ian Finch

Why Digital Projects Go Off Track - and How to Keep Yours On Course

After nearly three decades leading digital transformation projects, I can tell you this with confidence: Most ...
Aug 4, 2025 1:34:01 PM
Ian Finch Ian Finch