Jun 30, 2026 12:02:17 PM by Gorav Bassi
Where digital investment in utilities and energy loses its return
Energy, utilities and telecoms organisations have invested heavily in digital over the past decade. Customer ...
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AI in Utilities Customer Service: What Digital Leaders Need to Know
In February 2026, SSEN brought together regulators, technology partners and sector peers to examine how AI ...
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Why your conversion performance is weaker than it could be
Digital teams spend a significant amount of time, money, and energy getting people to their websites. SEO ...
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Why digital optimisation stalls - even when the investment is significant
There's a conversation that happens in enterprise organisations with uncomfortable regularity. The digital ...
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Ask most digital leaders what's slowing their programme down, and they'll give you an honest answer. ...
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Meet the Optimizely MVPs at Mando Group
As organisations adopt the Optimizely Digital Experience Platform (DXP) to power websites, commerce, ...
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Your organisation has data. Here's why it probably isn't driving decisions.
Enterprise digital teams are not short of data. They have analytics platforms. They have dashboards. They ...
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In the Charity Sector, Every Pound Has to Work Hard. Is Your Optimizely Platform Doing the Same?
Some Charities and Not-For-Profit Organisations are leaving digital value on the table. You didn't choose ...
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Gorav Bassi
