Posts about Data and Analytics

How long does it take you to get a test live?

From the moment an idea is approved to the moment an experiment is running in front of real users. If you ...
Jun 16, 2026 4:06:42 PM
Gorav Bassi Gorav Bassi

Why Your Experimentation Is Busy but Not Delivering

Optimizely recently analysed over 127,000 experiments. Only 12% of them won. For every eight tests a team ...
Jun 15, 2026 11:38:57 AM
Gorav Bassi Gorav Bassi

Eleven years. $44 billion. Here is what it took.

I recently attended Gartner's 2026 Marketing Conference, and one session stood out from the rest. A CMO ...
Jun 11, 2026 5:09:57 PM
Gorav Bassi Gorav Bassi

CX Drives 3x Growth. Are You Investing in Design or Repair?

Gartner's 2026 Marketing Conference made a clear commercial case for customer experience that every CMO ...
Jun 11, 2026 11:43:01 AM
Gorav Bassi Gorav Bassi

The Digital Performance Gap in Pharma and Life Sciences

Pharma and life sciences organisations have increased their digital investment substantially over recent ...
Jun 10, 2026 12:40:20 PM
Jon Seal Jon Seal

Your data is telling you what to fix. Four things determine whether you do.

Every digital team we work with has solid data. Analytics showing where customers leave. Research showing ...
Jun 10, 2026 11:21:37 AM
Gorav Bassi Gorav Bassi

The Digital Performance Gap in Membership Organisations

Membership organisations occupy a distinctive position digitally. The relationship with members is ongoing, ...
Jun 3, 2026 10:18:21 AM
Andy Deakin Andy Deakin

The Digital Performance Gap in Financial Services

Financial services organisations have invested heavily in digital. The platforms are sophisticated, the teams ...
Jun 1, 2026 1:56:10 PM
Jon Seal Jon Seal

The Digital Performance Gap in Higher Education

Higher education institutions have invested seriously in digital over the past decade. The platforms are more ...
May 28, 2026 11:07:59 AM
Pam McGee Pam McGee