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Have utilities companies missed the boat when it comes to data driven customer experiences?

Have utilities companies missed the boat when it comes to data driven customer experiences?

With a strong focus on how organisations can improve performance through digital strategies and technologies, we wanted to hear Paul’s thoughts on the role of data and how it can elevate customer experience.

How digital can transform consumers’ experience of utilities

How digital can transform consumers’ experience of utilities

Jonathan Seal has been working in digital since 1997, partnering with numerous utilities clients, and using digital to enhance everything from customer experience, to outreach campaigns and process improvement. Here, he tells us how utilities companies can best prepare for the future…

Why I see Sitecore profiles like a game of 'Guess Who'

Why I see Sitecore profiles like a game of 'Guess Who'

Mando London Strategy Lead explores why he sees Sitecore Profiles like a game of guess who

Key takeaways from Sitecore Symposium 2017

Key takeaways from Sitecore Symposium 2017

Our Lead Strategy Consultant, Jon Holcombe, reveals the key takeaways from Sitecore Symposium 2017 in this podcast.

Here's what you missed from Microsoft Ignite 2017

Here's what you missed from Microsoft Ignite 2017

Microsoft MVP Gary Pretty reveals what you missed from Microsoft Ignite 2017.

Mando Group CEO highly commended for CSR efforts

Mando Group CEO highly commended for CSR efforts

Mando CEO, Ian Finch, has been highly commended in the category ‘Leadership in Corporate Responsibility’ at the IoD Director of the Year Awards UK Final 2017

6 design questions to ask of intelligent chatbots

6 design questions to ask of intelligent chatbots

Thinking of adding conversational interfaces (chatbots) to your products or services? Here are 6 intelligent questions you should ask.

3 things we can learn from 'Agile' to give projects agility

3 things we can learn from 'Agile' to give projects agility

Mando Commercial Director discusses three things we can learn from Agile to give projects agility

How to deliver early ROI through simplified customer journeys

How to deliver early ROI through simplified customer journeys

Our lead Sitecore Strategist discusses how simplifying customer journeys can help support you to achieve early results - watch the video from our Provoke event.

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